Community Manager - Cambridge, UK

Full-Time (1 day Cambridge office / 4 days remote)

Hey there!

Thanks for considering applying to work at Ko-fi.

We’re a growing, profitable consumer tech start-up, looking for a Community Manager to join our small, dedicated team. Have you got the talent, energy and determination to help artists and creators prosper online? We've already helped creators earn over $16m on Ko-fi, can you help us grow that to $100m!

If we’re right for each other then

  • You’ll work remotely most of the time
  • Receive competitive pay + bonuses
  • Work directly with Ko-fi's founders
  • Have a professional development allowance
  • Work on high-impact projects with lots of autonomy

About You

You have at least 2 years, demonstrable experience in a community, growth, marketing, or content position.

You've been responsible for managing social media accounts with 000's of followers.

You’re an excellent written communicator. You’ve written engaging social media posts and blog content with proven results.

You’re solid at managing your own time, prioritising work and juggling fast-moving and unexpected projects.

Things You’ll Do

Engage with the Ko-fi's community of artists and creators wherever they are online.

Manage our social media presence and help answer members questions wherever they ask for help.

Plan, research, write and publish content to amplify Ko-fi use-cases, encourage adoption of features and ultimately grow free and paid membership.

Help recruit new members at scale and grow the use of Ko-fi amongst existing members.

Seek out opportunities to partner with online services, organisations and influencers who add value to the Ko-fi community and grow the platform.

Listen to community sentiment, identify growth opportunities, trends, emergent opportunities and product improvement ideas.

How We Hire

  1. Upload your CV and answer a few questions on the form. Add your favourite emoji to your name to show you have read the info :)
  2. We will reply within 7 days if we will be progressing your application
  3. Video call with Nigel or Simon (Ko-fi founders)
  4. Real world mini-project
  5. Offer made